Can I fold the Stroller Base with the Stroller Seat attached?
While it's physically possible to fold the Stroller Base with Stroller Seat attached to the SmartHub™, it's not optimal. We recommend removing the Stroller Seat and folding the Stroller Base separately and laying the seat on top of the Stroller Base.
What are the size requirements for children using the Stroller Seat?
Use from birth with included, reversible infant insert up to 40 lbs (18 kg).
Does Orbit Baby sell car seat adapters for other brand car seats?
No not at this time. The Orbit Baby Infant Car Seat is the only car seat that is compatible with the Orbit Baby Car Seat Base and Stroller for now.
What's the best way to clean my stroller or car seat?
G5 Stroller Seats and Car Seats come with a memory foam padding for extra comfort for your baby. Memory foam cannot be machine washed. To clean, remove the memory foam padding from the seat. Spot clean only with nontoxic cleaner of your choice, do not bleach or put in washer or dryer.
You can machine wash your stroller seat or car seat lining in cold water on a gentle cycle with a mild detergent. For better results, wash inside a pillowcase and in a front-loading washer is recommended. DO NOT USE BLEACH.
Do not machine dry your liner. Instead, lay the upholstery flat to air dry. Machine drying may cause excessive shrinkage and result in the upholstery not fitting the car seat properly.
Re-install the upholstery once cleaned and completely dried. DO NOT use the car seat without the upholstery.
Can I use the Stroller Seat or Bassinet in the car?
No. The Stroller Seat & Bassinet are not car seats. Only the Orbit Baby Infant Car Seat is child restraint approved for use in motor vehicles under FMVSS213.
Why doesn't the Stroller Seat lock in side-facing position?
The Stroller Seat only locks securely in rear-facing or forward-facing position for safety and stability reasons.
How do I clean the sunshade:
The sunshade may be spot cleaned with a damp sponge and mild soap. Do not machine wash or dry the sunshade.
What happens if my stroller gets damaged during airline travel?
Unfortunately, airline damage is not covered under our warranty.