Can the Infant Car Seat adapt onto other brand strollers?
No. The Infant Car Seat is only designed for seamless integration with the Orbit Baby systems.
Does Orbit Baby sell car seat adapters for other brand car seats?
No not at this time. The Orbit Baby Infant Car Seat is the only car seat that works with Orbit Baby strollers at this time.
Does the Infant Car Seat fit premature babies or small newborn babies?
For very small newborns or preemies, it may be necessary to use our Lower Birth Weight Fit Kit (LBWK). The LBWK is comprised of a foam wedge designed to improve fit for lower birth weight babies and increase the interior angle to better align the baby's head, back, and chest for optimal breathing. For more information, please click HERE.
How do I fix twisted harness straps on my Infant Car Seat?
If you are having trouble untwisting the harness straps, we recommend referring to page 57 of your G5 Infant Car Seat and Base manual HERE to see photos that may guide you through this process.detaching the harness straps from the splitter plates and untwisting them. Pull the harness straps through the front of the car seat and make sure they are not twisted. Re-thread them through the slots and attach them to the splitter plates. Also, before attaching them to the splitter plates, it will be helpful to make sure that splitter plate strap is untwisted as well to ensure you can easily pull the adjuster strap through once you have reattached the harness straps to the splitter plates.
How do I fix uneven harness straps on my Infant Car Seat?
This is actually an easy fix! Please refer to page 57 of your G5 Infant Car Seat and Base manual to see photos that may guide you through this process. If you don't have your original manual, you can download it here.
What are the minimum and maximum limits of the Infant Car Seat?
Orbit Baby Infant Car Seats sold in the United States can only be used with children who weigh between 4-30 pounds (1.8-13.6 kg), whose height is between 19-32 inches (48-81 cm), whose shoulders are just above the closest set of shoulder slots, and which can be properly secured in the restraint harness. If you have any questions regarding sizing, please also review all manuals to ensure proper safety.
What's the best location in my car to install my car seat?
In general, the center-rear seating location is considered the best location, as it offers the most protection in a side-impact collision. However, ALL the following conditions must be met:
- LATCH belt or vehicle seat belt provides a secure installation and remains tightly adjusted around the car seat.
- The vehicle seat contour allows the car seat to be properly leveled once installed.
- If the vehicle seat back is adjustable, the vehicle seat back is locked into the upright position.
If all of these conditions are not met, install the car seat in a different seating location. Typically most vehicle manufacturers will allow installation in the center-rear seating location but not with the use of the LATCH belt.
After you have chosen a seating location, follow the car seat installation information in your vehicle owner’s manual, and the instructions in the Orbit Baby Infant Car Seat manual for installation using LATCH or a vehicle seat belt.
What's the best way to clean my stroller or car seat?
To clean the upholstery:
Machine wash in cold water on a gentle cycle with mild detergent. Washing inside a pillow case and in a front-loading washer is recommended. DO NOT USE BLEACH.
Lay the upholstery flat to dry. Do not machine dry. Machine drying may cause excessive shrinkage and result in the upholstery not fitting the car seat properly.
Re-install the upholstery once cleaned and completely dried. DO NOT use the car seat without the upholstery.
What's the best way to clean the sunshade:
The sunshade may be spot cleaned with a damp sponge and mild soap. Do not machine wash or dry the sunshade.
Will the Infant Car Seat fit in my vehicle?
Although Orbit Baby has tested our car seat system in a large number of vehicles, it is nearly impossible for Orbit Baby to test the seat in every car on the road. Therefore, we always insist that you refer to your car's Owner Manual to see if it can accommodate a car seat, and which seating positions can best accommodate one. Additionally, our car seat manual can be found online here, where you can see specifics on installation and vehicle restrictions.
Can I take my Orbit Baby Car Seat on an Airplane?
Orbit Baby Infant Car Seats are certified for use in an aircraft when used without the Infant Car Seat Base and is labeled as such in red on the car seat side label. Most airlines in the U.S. will allow the use of a car seat that is labeled as an approved child restraint for aircraft use, as it is the safest place for your child to travel in an airplane. Always contact the airline about their car seat policy before traveling, and follow their guidelines for car seat use. Please refer to your manual for car seat installation on the airplane. Or contact us with any questions regarding safety or installation.
Here's a link to a page on the FAA's website that goes into some detail about this: http://www.faa.gov/passengers/fly_children/crs/