Need help with your product not performing the way it should? Please reach out, we are here to help.
We build our products to last and we want you to have the best experience possible.
Begin by reaching out to us at hello@orbitbabyusa.com
Limitation of Remedies under Limited Warranty:
Your remedies under this limited warranty are limited to repair or replacement of the product or components of the product. In no event will Orbit Baby or any of its retailers, dealers, distributors or resellers be liable for incidental, indirect or consequential damages relating to the product (including any repaired or replacement product or component) or its use. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
How state law applies:
This limited warranty gives you specific legal rights, and you may have other rights which vary from State to State.
What you must do to get service under this limited warranty:
To make a claim under this limited warranty you must first contact Orbit Baby.
Email: hello@orbitbabyusa.com
Or call: 1-888-475-4056
if emailing or calling isn't possible, please write to: Orbit Global, Inc. P.O. Box 699, Ventura CA 93002, USA
Warranty extends to repaired and replacement products and components only through the end of the original limited warranty period. You must provide proof of purchase in the form of your original sales receipt in order to obtain service under this limited warranty.
Please return it to Orbit Baby in the manner described below within the limited warranty period. If Orbit Babydetermines a defect is covered by this limited warranty, Orbit Baby will, at its option, repair or replace the product or components of the product. This limited warranty extends to repaired and replacement products and components only through the end of the original limited warranty period.
If you would like to purchase spare parts, please visit www.orbitbabyusa.com.