When Orbit Baby was under previous ownership the company gave its customers a 2-year Limited Warranty for its G2 and G3 systems. These systems were sold new in 2016 and the warranty has since expired. Orbit Baby USA unfortunately cannot fix, replace or repair any of these items, but will have a warranty on all of its new G5 Travel Systems and products. If you have a G2 or G3 Orbit Travel System and are your interested in upgrading to our G5 Travel system, please see our Orbit Upgrade Program https://orbitbabyusa.com/pages/g5-upgrade-program